The Tuft & Needle CX team.

Our award-winning customer service team has your back.

We offer a 100-Night Sleep Trial so you can be sure you love your T&N. If you don’t? Our team is ready to help make returning a simple, hassle-free process.

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Award-winning customer service

100-Night Trial

Free shipping and returns*

Hassle-free limited warranty

*Additional fees may apply in AK and HI.

Still unsure? Even the people who don’t love our products, love our team.

Even though I didn’t love my mattress I love this company. They were so warm and caring and were very easy to deal with. Each email was so kind and courteous. This company gets 5 stars from me for its top notch service that is so rare to find from a company today. Great customer service!

—Connie C., T&N Customer since 2018.